Handled with care from our studio to your door

SHIPPING & RETURNS

Woman opening a cardboard box in a cozy living room. Woman opening a cardboard box in a cozy living room.

Order Processing

Orders are processed in 2-3 business days, excluding weekends and holidays. Items that are pre-ordered are processed within 2-3 business days of their arrival in stock.

If you have any questions about your order, please contact us right away at info@glowguardian.com. Please note -We will not be able to make changes to your order once it has been shipped.

Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide.

Flat Rate Shipping on All Orders

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Order Total ($) Shipping Rate ($)
0-$34 $3.00
$35-$64 $6.00
$65-$99 $9.00
$99 + Free

Additional Details

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@glowguardian.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We will also notify you if your refund has been approved or rejected. If you are authorized, your refund will be processed and a credit will be made to your credit card or original mode of payment within a certain amount of days.

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    Secure Online Payment

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    Free Shipping over $99

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    Money-Back Guarantee

    Money

Refund Policy

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at info@glow-guardian.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We will also notify you if your refund has been approved or rejected. If you are authorized, your refund will be processed and a credit will be made to your credit card or original mode of payment within a certain amount of days.